Support

need a hand?just email us.

Runstra is built by one person. There’s no ticket system, no help centre, no automated bot. Send an email and a human reads it.

Contact email

Bug reports, feature ideas, account help, or just to say hi. Response time is usually within a day or two.

Tell us your iOS version, the Runstra build number (Settings → About), and what you were doing when it happened. A screenshot helps.

You can do it yourself from inside the app in about 20 seconds, or we can delete it for you.